Kicking off week 13 of our Meet the Team series are Donnie Martin, director of sales and marketing, and Becky Wills, national account manager for Keller Williams Realty.
As a leader, Donnie works closely with each part of our team to make sure Magnets USA is heading in the right direction. Outside of work, Donnie is a father of two boys and a die-hard South Carolina Gamecocks fan.
A member of our team for almost a decade, Becky's intense dedication to our customers is inspiring. You'll often find Becky traveling around the country to different trade shows, because for her, nothing beats meeting with our customers face-to-face.
How long have you been with Magnets USA? Six years.
What’s the most rewarding part of the job? While Magnets USA is a place of learning, creativity and some of the best clients and co-workers you could ever want, I would have to say the best part is working with my wife. Does that keep me out of the dog house, honey?
What does a typical day at the office look like? My day generally consists of seeking the most effective way to support our Magnets USA family in providing our clients a quality buying experience.
If you could choose anyone dead or alive, who would you pick as your mentor? My father and both of my grandfathers. I lost each of these role models before age five. Don't get me wrong, my mother and many great male role models have provided great inspiration to me, but I would've loved to have had their influence in my life.
If you could only work on one project for the next year, what would it be? Streamlining our website.
What was the last experience that made you a stronger person? Most recently, I have seen a friend of mine battle a horrific illness. As I reflect on the challenges she and her family have faced, I'm reminded of the grace that is provided for us each day. It’s easy to forget with all of our the day-to-day activities how precious life is and how fortunate we are to have each day.
How long have you been with Magnets USA? Nine years, with one year off to care for my parents before they passed away.
What's the best part of the job? Everything — I love what I do! That makes it better than a "just a job." I love when a customer thanks me for helping them, or when I get a call from a new customer due to a referral. Realtors say all the time that the highest compliment they can receive is a referral from a past client, and I know how strong and meaningful this statement really is.
What does a typical day at work look like? Coffee, clock in and then help our fantastic customers with whatever their needs may be. When I clock out, I'm wishing there were more hours in the work day — except on Fridays!
What's your greatest accomplishment? I have been blessed with a lot of accomplishments: I was the first female in the Service and Warranty department of a local fire truck manufacturer. A female telling a fire chief what's wrong with his new fire truck? I loved it!
But most of all, I'm proud of raising my family with strong ethics and values handed down from my parents and seeing those being passed on to my grandchildren. Being told by my granddaughter that her mom is so much like me is priceless!
If you could give one piece of advice to a large group of people, what would it be? In business, always look at things in two different ways — first from the customer's point of view and then from the company's, keeping the customer's best interest in mind. Without the customers, there would not be a company.
What are some of your favorite hobbies? I don't have much time for hobbies, but home-style cooking is one thing I love! I also cross-stitch when I have time, mostly in the winter. Oh, and a quick Candy Crush fix or jigsaw puzzle every day!
Who's had the biggest influence on your life? My mom and dad. Dad's advice: Always treat others the way you would want to be treated, and if you fall, get up, try again and make it right. He didn't believe in the word failure. There are other pieces of advice from him, but I don't think I should post those here — he had a great sense of humor! Mom's advice: Be nice! She was a dearly loved, sweet lady.