This week, meet Call Center Supervisor Nancy Jones and National Accounts Manager Misty Lemon.
When you stop by our offices, Nancy is one of the first smiling faces you'll see. As a supervisor, she's responsible for maintaining each representative's performance file. She also works with our reps when they need help assisting a customer. Translation: Nancy is always there when you need her!
Misty, a certified sales superstar and mom of two boys, works closely with customers and co-workers alike to make sure each product is properly detailed for manufacturing. Her secret to getting the job done? Listening.
How long have you been with Magnets USA? Eight years.
What’s the most rewarding part of the job? Working for a company that cares about their employees and their families.
If you could give one piece of advice to a large group of people, what would it be? At this point in my life: “Don’t sweat the small stuff."
What’s one of your favorite vacation memories? Beach trips with my entire family.
Who are some of your favorite musicians? Led Zepplin, Jason Mraz and Tim McGraw.
How long have you been with Magnets USA? 15 years.
What’s the best part of the job? Helping our clients market and promote their business. If they succeed, we succeed. It’s rewarding when you find out how our products really help increase sales and referrals. The testimonials prove that marketing really is effective. I also have passion for motivating, teaching and helping our sales staff learn to manage and help their customers be successful. It’s not about me, it’s about you and your business.
Who in your life inspires you? Zig Ziglar is my inspiration. He made a difference in my life. Zig’s motivational speaking made me hungry to want something in life. My two also boys give me the motivation to get up every day.
How do you relax after a busy day at work? Relax? Who gets to relax after work? I’m still working on perfecting the art of relaxation. It’s a goal of mine to learn to relax.
What’s your TV show? My favorite shows are "Chicago Fire," "Two Broke Girls" and "Drop Dead Diva."